Privacy Policy

Introduction

This Privacy Policy explains how Wonder Digimech collects, uses, protects, and manages customer information when you visit our website, request a quotation, contact us, or use our CNC machine and industrial precision services.

Information We Collect

We may collect your name, business name, phone number, email address, location, machine details, product requirements, service enquiries, quotation details, and information submitted through forms, calls, email, or WhatsApp.

How We Use Information

Information is used to respond to enquiries, prepare quotations, recommend suitable products, schedule service support, process orders, improve customer communication, and maintain business records.

Information Protection

We use reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. However, no online method is completely risk-free.

Sharing of Information

We do not sell customer information. Information may be shared only with trusted suppliers, logistics partners, service technicians, payment support providers, or legal authorities when required for business or compliance purposes.

Cookies

Our website may use cookies or similar technologies to improve browsing experience, remember preferences, measure website performance, and understand visitor activity. You can manage cookies through your browser settings.

Third-Party Services

Our website may include third-party links, maps, videos, fonts, analytics, or communication tools. These third parties may follow their own privacy practices, and we recommend reviewing their policies.

Data Retention

We retain information for as long as needed to provide services, manage quotations, comply with legal requirements, resolve disputes, maintain records, and support customer relationships.

User Rights

You may request access, correction, or deletion of your personal information where applicable. Some records may be retained when required for legal, tax, warranty, or business documentation purposes.

Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page, and continued use of our website or services means you accept the latest policy.

Contact Information

For privacy-related questions, data correction requests, service enquiries, or CNC product support, contact Wonder Digimech using the business details below.